Choose Index below for a list of all words and phrases defined in this glossary.
Account Management - The planning, implementation, and measurement of customer service activities for assigned customer accounts. This is required to realize postal volume and revenue potential for these accounts.
[Category=Postal ]
Source: USPS, 22 August 2009 11:46:44, http://www.usps.com/cpim/ftp/pubs/pub32/pub32a_g.html
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