Choose Index below for a list of all words and phrases defined in this glossary.

Availability Management

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Availability Management - The Process responsible for defining, analysing, Planning, measuring and improving all aspects of the Availability of IT services. Availability Management is responsible for ensuring that all IT Infrastructure, Processes, Tools, Roles etc are appropriate for the agreed Service Level Targets for Availability. (Baseline ITIL definition)

Source: The Data Governance Institute, 18 November 2009 08:52:05, External

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