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Balanced Scorecard

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Balanced Scorecard - definitions

Balanced Scorecard - Balanced scorecard methodology is an analysis technique designed to translate an organization's mission statement and overall business strategy into specific, quantifiable goals and to monitor the organization's performance in terms of achieving these goals. Developed by Robert Kaplan and David Norton in 1992, the balanced scorecard methodology is a comprehensive approach that analyzes an organization's overall performance in four ways, based on theea that assessing performance through financial returns only provides information about how well the organization did prior to the assessment, so that future performance can be predicted and proper actions taken to create the desired future. (SearchCIO definition)

[Category=Data Governance ]

Source: The Data Governance Institute, 18 November 2009 08:54:10, External

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Balanced Scorecard - A comprehensive, top-down view of organizational performance with a strong focus on vision and strategy. In 1992 the founding fathers of the Balanced Scorecard, Drs. Robert Kaplan and David Norton, debuted their methodology in the Harvard Business Review. Then, in 1996, they released The Balanced Scorecard " Translating Strategy into Action, the so-called bible of the Balanced Scorecard.

[Category=Information Management ]

Source:, 31 May 2010 12:39:32, External

Balanced Scorecard - A management system that provides feedback on both internal business processes and external outcomes to continuously improve strategic performance and results.

[Category=Quality ]

Source: American Society for Quality, 07 September 2010 08:21:03, External

Balanced Scorecard - The balanced scorecard is a strategic management system used to drive performance and accountability throughout the organization.

The scorecard balances traditional performance measures with more forward-looking indicators in four key dimensions:

   * Financial
   * Integration/Operational Excellence
   * Employees
   * Customers

Benefits include:

   * Alignment of individual and corporate objectives
   * Accountability throughout the organization
   * Culture driven by performance
   * Support of shareholder value creation

[Category=Data Quality ]

Source: iSixSigma, 01 January 2011 09:35:28, External

Balanced Scorecard - A framework which translates a company's vision and strategy into a coherent set of performance measures. Developed by Robert Kaplan and David Norton (published in the Harvard Business Review in 1993), a balanced business scorecard helps businesses evaluate how well they meet their strategic objectives. It typically has four to six components, each with a series of submeasures. Each component highlights one aspect of the business. The balanced scorecard includes measures of performance that are lagging (return on capital, profit), medium-term indicators (like customer satisfaction indices) and leading indicators (such as adoption rates for, or revenue from, new products).

[Category=Quality ]

Source: The Quality Portal, 01 April 2011 08:42:25, External

Balanced scorecard (BSC) - In 1992 door Kaplan en Norton ontwikkelde methodologie om inzicht te verkrijgen in de prestaties van een organisatie. Balanced scorecarding werkt met indicatoren die, al naar gelang de vooraf bepaalde criteria een bepaalde score krijgen. Aan de hand van deze scores kan inzicht worden verkregen in de prestaties van een organisatie. Deze criteria zijn verdeeld over vier gebalanceerde perspectieven, zoals klant, proces, innovatie en financieel).

[Category=Business Intelligence ]

Source:, 19 October 2012 08:55:27, External

Balanced Scorecard - It is a performance management tool that summarizes an organisation's performance from multiple perspectives on a single page. It integrates performance measures into the basic management structure of the organisation. The method consists of measuring business performance in four categories : financial performance, customer knowledge, internal business processes, and learning and growth.

[Category=Business Intelligence ]

Source: ElegantJ BI Business Intelligence, 27 October 2012 12:37:40, External 

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