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Consumer Advocate

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Consumer Advocate - definition(s)

Consumer Advocate - A USPS officer appointed by, and serving under the direction of, the postmaster general. This officer represents the interests of the individual mail user, recommends policy changes to improve service, responds to consumer concerns, and informs consumers about postal products and services.

[Category=Postal ]

Source: USPS, 06 September 2009 09:11:35, External

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