Choose Index below for a list of all words and phrases defined in this glossary.

Cost of Conformance (COC)

index | Index

Cost of Conformance (COC) - definition(s)

Cost of Conformance (COC) - A component of the Cost Of Quality for a work product. Cost of conformance is the total cost of ensuring that a product is of good Quality. It includes costs of Quality Assurance activities such as standards, training, and processes; and costs of Quality Control activities such as reviews, audits, inspections, and testing.

COC represents an organisation's investment in the quality of its products.

Contrast Cost Of Non-Conformance.

[Category=Data Quality ]

Source: iSixSigma, 11 January 2011 09:12:55, External 

Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: