Choose Index below for a list of all words and phrases defined in this glossary.
CustomerPerfect! - Establishes processes to monitor the marketplace, create business plans, conduct work monitor results, initiate improvements, and acknowledge employee contributions. (Also see Voice of the Business (VOB), Voice of the Customer (VOC), and Voice of the Employee (VOE).)
[Category=Postal ]
Source: USPS, 08 September 2009 09:59:54, www.usps.com/cpim/ftp/pubs/pub32/pub32a_g.html/
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