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Diagnostic Journey and Remedial Journey

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Diagnostic Journey and Remedial Journey - definition(s)

Diagnostic Journey and Remedial Journey - A two-phase investigation used by teams to solve chronic quality problems. In the first phase, the diagnostic journey, the team journeys from the symptom of a chronic problem to its cause. In the second phase, the remedial journey, the team journeys from the cause to its remedy.

[Category=Quality ]

Source: American Society for Quality, 18 September 2010 09:17:54, http://www.asq.org/glossary/ External

 

 

 


Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl