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Enterprise Relationship Management (ERM)

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Enterprise Relationship Management (ERM) - definition(s)

ERM (Enterprise Relationship Management) - An enterprise-wide strategy and solution that impacts a company's "back office". It is designed to improve the management and flow of these operations by integrating and automating back office departments and processes.

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Source: X4DB, 18 May 2010 09:19:45, External

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