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ISO/IEC 20000

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ISO/IEC 20000 - definition(s)

ISO/IEC 20000 - ISO Specification and Code of Practice for IT Service Management. ISO/IEC 20000 is aligned with ITIL Best Practice, and supersedes BS 15000.

[Category=Data Governance ]

Source: The Data Governance Institute, 12 December 2009 10:27:09, External

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