Choose Index below for a list of all words and phrases defined in this glossary.
Kepner Tregoe Analysis - a structured approach to problem solving where the problem is analyzed in terms of what, where, when and the extent. Possible causes are identified. The most probable cause is tested. The true cause is verified.
[Category=Quality ]
Source: The Quality Portal, 14 April 2011 07:32:08, http://thequalityportal.com/glossary/g.htm
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