Likert Scale

Likert Scale - A rating scale measuring the strength of agreement with a clear statement. Often administered in the form of a questionnaire used to gauge attitudes or reactions.

For example:

Question: "I found the software easy to use..."

   1 Strongly disagree
   2 Somewhat disagree
   3 Undecided
   4 Somewhat agree
   5 Strongly agree

[Category=Data Quality ]

Source: iSixSigma, 01 February 2011 10:26:47, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary

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Likert Scale - discrete ordinal measurement scale e.g., 5-point grading, 7-point numerical rating, verbal rating (poor, good, excellent, etc.)

[Category=Quality ]

Source: The Quality Portal, 14 April 2011 07:38:47, http://thequalityportal.com/glossary/l.htm