Choose Index below for a list of all words and phrases defined in this glossary.

Listening Post

index | Index

Listening Post - definition(s)

Listening Post - An individual who, by virtue of his or her potential for having contact with customers, is designated to collect, document and transmit pertinent feedback to a central collection authority in the organization.

[Category=Quality ]

Source: American Society for Quality, 02 October 2010 09:29:56, External



Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: