Quality Management Principle

Quality Management Principle - is defined by ISO/TC 176 as a comprehensive and fundamental rule or belief, for leading and operating an organization, aimed at continually improving performance over the long term by focusing on customers while Addressing_ the needs of all other interested parties. 8 principles have emerged as fundamental to the management of quality - customer focus, continual improvement, mutually beneficial supplier relationships, involvement of people, factual approach, system approach, process approach, leadership.

[Category=Quality ]

Source: The Quality Portal, 20 April 2011 07:55:45, http://thequalityportal.com/glossary/l.htm