Choose Index below for a list of all words and phrases defined in this glossary.
call center assist - Real-time scripts which guide the call center agent through the authentication process, prompting the agent to correct missing or inaccurate customer information (address, SSN, name spellings) when appropriate.
[Category=Data Security ]
Source: RSA, 11 August 2011 10:07:02, http://www.rsa.com/glossary/
Data Quality Glossary. A free resource from GRC Data Intelligence. For comments, questions or feedback: dqglossary@grcdi.nl