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Call Center/Centre

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Call Center/Centre - definitions

Call Center/Centre - A call center is an inbound telephone support or telemarketing department within an organization.

[Category=Database Marketing ]

Source: NextMark, 21 July 2009 11:03:22, ?glossaryTermId=a0800000000F8fGAAS External

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Call Center - The part of an organization that handles inbound/outbound communications with customers.

[Category=Information Management ]

Source:, 04 June 2010 10:07:52, External

Call Center - The part of an organization that handles inbound/outboundcommunications with customers.

[Category=Data Management ]

Source: DataMentors, 15 August 2010 10:10:45, External

call center - A venue where an agent will access the Knowledge Based Authentication system and the customer will be authenticated via telephone.

[Category=Data Security ]

Source: RSA, 11 August 2011 10:05:44, External 


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