Define, Measure, Analyze, Improve and Control (DMAIC)

DMAIC - A data driven quality strategy for improving processes and an integral part of a Six Sigma quality initiative. DMAIC is an acronym for define, measure, analyze, improve and control.

[Category=Quality ]

Source: American Society for Quality, 19 September 2010 09:44:18, http://www.asq.org/glossary/

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DMAIC - Acronym for Define-Measure-Analyse-Improve-Control, the Six Sigma method for process improvement.

[Category=Data Quality ]

http://www.iaidq.com/main/glossary.shtml , 23-Jan-2009 12:49

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DMAIC - Define, Measure, Analyze, Improve, Control. Incremental process improvement using Six Sigma methodology. See DMAIC Methodology

Pronounced (Duh-May-Ick).

DMAIC refers to a data-driven quality strategy for improving processes, and is an integral part of the company's Six Sigma Quality Initiative. DMAIC is an acronym for five interconnected phases: Define, Measure, Analyze, Improve, and Control.

Each step in the cyclical DMAIC Process is required to ensure the best possible results. The process steps:

* Measure the performance of the Core Business Process involved.
* Develop a data collection plan for the process
* Collect data from many sources to determine types of defects and metrics
* Compare to customer survey results to determine shortfall

Analyze the data collected and process map to determine root causes of defects and opportunities for improvement.

* Identify gaps between current performance and goal performance
* Prioritize opportunities to improve
* Identify sources of variation

Improve the target process by designing creative solutions to fix and prevent problems.

* Create innovate solutions using technology and discipline
* Develop and deploy implementation plan

Control the improvements to keep the process on the new course.

* Prevent reverting back to the "old way"
* Require the development, documentation and implementation of an ongoing monitoring plan
* Institutionalize the improvements through the modification of systems and structures (staffing, training, incentives)

From GE's DMAIC Approach, http://www.ge.com/capital/vendor/dmaic.htm  

[Category=Data Quality ]

Source: iSixSigma, 17 January 2011 08:01:35, https:web.archive.org/web/20111109014246/http:www.isixsigma.com/index.php?option=com_glossary