Choose Index below for a list of all words and phrases defined in this glossary.


index | Index

Delighter - definition(s)

Delighter - A feature of a product or service that a customer does not expect to receive but that gives pleasure to the customer when received. Also called an exciter.

[Category=Quality ]

Source: American Society for Quality, 17 September 2010 09:50:27, External




Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: