Choose Index below for a list of all words and phrases defined in this glossary.

Knowledge Management

index | Index

Knowledge Management - definitions

Knowledge Management : the conscious and systematic facilitation of knowledge creation or development, diffusion or transfer, safeguarding, and use at the individual, team- and organisational level.

[Category=Data Quality ]

Source: Martin Eppler, External, 01-Feb-2009 13:06

These advertisers support this free service

Knowledge Management - A discipline, program, or functional group focused onentifying, creating, presenting, and distributing information for reuse, awareness and learning. Knowledge Management programs are typically tied to specific organisational objectives and are intended to achieve specific outcomes. Examples are expertise location, shared intelligence, improved performance, achieving competitive advantage, or higher levels of innovation.

[Category=Data Governance ]

Source: The Data Governance Institute, 15 December 2009 10:11:33, External

Knowledge Management - The formal strategy and software designed to manage and leverage a company's intellectual assets. This strategy promotes a collaborative and integrative approach to the creation, capture, organization, access and use of information assets. In CRM systems, a product information Knowledge Base is used by customer service or by customers directly in a self-service model.

[Category=Data Cleansing ]

Source: X4DB, 21 May 2010 10:04:27, External

Knowledge Management - The process of gathering, managing and sharing your employees' experience and expertise"‚ÄĚtheir "intellectual capital."

[Category=Information Management ]

Source:, 26 June 2010 09:16:22, External

knowledge management (KM) - Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills. In early 1998, it was believed that few enterprises actually had a comprehensive knowledge management practice (by any name) in operation. Advances in technology and the way we access and share information have changed that; many enterprises now have some kind of knowledge management framework in place.

Knowledge management involves data mining and some method of operation to push information to users. A knowledge management plan involves a survey of corporate goals and a close examination of the tools, both traditional and technical, that are required for addressing the needs of the company. The challenge of selecting a knowledge management system is to purchase or build software that fits the context of the overall plan and encourages employees to use the system and share information.

The goal of a knowledge management system is to provide managers with the ability to organize and locate relevant content and the expertise required to address specific business tasks and projects. Some knowledge management systems can analyze the relationships between content, people, topics and activity and produce a knowledge map report or knowledge management dashboard.

In an Information Week article, Jeff Angus and Jeetu Patel describe a four-process view of knowledge management that we have put into a table:

This major process... Includes these activities....
  Gathering Data entry
  OCR and scanning
  Voice input
  Pulling information from various sources
  Searching for information to include
Organizing Cataloging
Refining Contextualizing
Disseminating Flow

Related glossary terms: GNU Network Object Model Environment (GNOME), iNotes (iNotes Web Access), SIMPLE (SIP for Instant Messaging and Presence Leveraging Extensions), program temporary fix (PTF), LotusScript, real-time collaboration, Domino Off-Line Services (DOLS), groupware, Domino, contextual collaboration

[Category=Data Management ]

Source:, 21 August 2013 09:23:59, External

knowledge management: The conscious and systematic facilitation of knowledge creation or development, diffusion or transfer, safeguarding, and use at the individual, team, and organizational level.

[Category=Data Cleansing ]

Source: Microsoft Data Quality Services Data Portability Overview, 28 December 2013 09:30:39, External

Data Quality Glossary.  A free resource from GRC Data Intelligence. For comments, questions or feedback: