Right the First Time

Right the First Time - The concept that it is beneficial and more cost effective to take the necessary steps up front to ensure a product or service meets its requirements than to provide a product or service that will need rework or not meet customer needs. In other words, an organization should engage in defect prevention rather than defect detection.

[Category=Quality ]

Source: American Society for Quality, 19 October 2010 08:33:14, http://www.asq.org/glossary/