Information resources, books, printed resources and documents
providing information on global personal names, addresses and postal codes.
Together with a variety of consultancy and training services, which you can read
about here, GRC Database
Information offers a number of printed products to help you to manage your
international data. These products are summarized below.
Click on the hyperlink to get more information about, or to order, the
product.
The Global Source Book for Name and Address Data Management
Now available also as a web resource
Updated: November 2009
This guide, the standard reference work in its genre, contains
over 1500 pages of data pertaining to
over 240 countries and territories. This guide in intended to help you to populate and utilize your
international database in the most effective and accurate way; to ensure that
you can put your data to its best use and to maintain your advantage, without
causing any unnecessary irritation to those people within your database.
It not only allows you not to irritate you customers, it can also help you to
impress them with your knowledge and concern for accuracy and localized
marketing norms. This is the most complete reference work of its type
available. We have spent 15 years (and counting) in research to bring you
this data, so that you do not need to spend years doing the same. Read
more about it here
PracticalInternational Data Management -
a guide to working with global names and addresses
Published October 2001
New
data collection methods, such as the Internet; the globalization of economies
and improving computer hardware and software are allowing companies to collect
information about their customers and prospects in ever greater quantities and
from increasingly further afield.
Managing this data brings with it a whole raft of practical issues which
most companies are unaware of and which, if ignored, are expensive and
time-consuming to correct.
This book details the problems that a company collecting and managing
international names and addresses are likely to encounter, and suggests, where
available, solutions and ways of preventing the problems arising.
Topics tackled include database structure and data format, data cleaning
and standardisation, language issues, personal name and address component
management and de-duplication. Read
more about it here
Better data quality from your web form
Effective international name and address Internet data collection
FREE to download and use
Published April 2009
Web forms are a source of immense and continuous frustration for many people as the forms almost universally fail to take any account of variations in personal name and addressing conventions used throughout the world, so that customers have to struggle to clear the hurdles placed in their way by the forms. Reports suggest that almost 9 out of 10 customers have problems when attempting to carry out online transactions, and the result is a huge loss of income from lost custom paired with the collection of very poor quality data.
This e-book (in Acrobat pdf format), which is free to download and use, attempts to fill the gap left by most works about usability by concentrating on the experience that your
international customers have with your form, and how it affects them, their
relationship with you and your data quality.
This has been done using many examples and without going into too
much depth about the idiosyncrasies of international personal names and
addresses, and avoids technical discussions – links to get more information are provided
where appropriate in the text. Read
more about it here
Worldpostal code formats
As
not all people require the amount of detail provided in The
Global Source Book, this listing (in Adobe Acrobat format), extracted from
the Global Source Book, provides the postal code formats (or whether there are,
in fact, postal codes in the country concerned) and, in some cases, some
additional information about which characters are allowed in which positions in
the postal codes, for the world's countries and territories. This document costs
EUR 45. If you
buy this document and then decide later to upgrade to The
Global Source Book, you will get a discount on The Global Source Book of
EUR 30! To order by credit card through a secure server,
click here. Your credit card details should clear in real time.
Please then allow a little time (and take time zone differences into account)
for us to e-mail book file. If you have any questions, please do not
hesitate to contact the author.
World post office box indicators
As
not all people require the amount of detail provided in The
Global Source Book, this listing (in Adobe Acrobat format), extracted from
the Global Source Book, provides the local language form of the word
"Postbox" for many of the world's countries and territories. This document costs
EUR 45. If you
buy this document and then decide later to upgrade to The
Global Source Book, you will get a discount on The Global Source Book of
EUR 30! To order by credit card through a secure server,
click here. Your credit card details should clear in real time.
Please then allow a little time (and take time zone differences into account)
for us to e-mail book file. If you have any questions, please do not
hesitate to contact the author.
If you have any questions about any of our products,
please contact
us.
GRC Database Information
AMSTERDAM
The Netherlands