Thank you for your interest in our products. Our online shop is currently closed. If you wish to pruchase any of our products, please contact us by e-mail. Below is additional information about the Internet shop that you may find usefulCurrency and cards acceptedOur products are priced in Euros. However, on the payment pages you may also make payments in US Dollars or Pounds Sterling. Our online shop (hosted and powered by Worldpay ) accepts these cards and payment systems: American Express, Visa Purchasing, MasterCard, Visa Delta and Visa. Products, shop layout and required information In our online shop you can purchase the products that we advertise on our products page and the links leading from it.If you are within Germany we are required to charge you VAT (Umsatzsteuer) on the goods purchased. If you are within the European Union but outside Germany, please be sure to provide us with your VAT (sales tax) number so that we do not have to charge you VAT. Depending on the goods purchased, we may require other information such as data format. Please be sure to enter this information when you purchase to prevent delays in delivery. Several products may be listed on one page. When making an order, choose the "Add to basket" button immediately below the product being ordered to add it to the shopping basket. If you make an error, for example by pressing the "Add to basket" button twice, choose the "Go to checkout" option, where errors can be corrected before purchase. Your order is processed by hand. We usually fulfil orders within 1 hour during working hours (Central European Time) and, in any case, within 24 hours. You will receive the information that you require to access the goods that you have purchased by e-mail.Contact detailsGRC Data IntelligenceAn der Reithalle 748455 BAD BENTHEIMGERMANYWe are easiest to contact by email).Skype: grcdinlRefund policyWe provide you with as much information as possible about our products on our products page and the links leading from it and encourage you to contact us if you have any questions not addressed in those pages. In this way we try to keep your satisfaction high and refunds low. Given the nature of our products we don't, in principle, provide refunds once download has occurred. If, under exceptional circumstances, we agree a refund, this will be the product price minus the transaction cost we must pay to our credit card clearing company in order to make the refund.If you have any questions about any of our products, please contact us.